Exploring the Impact of Work-Related Stress on Mental Health and Job Performance Among Healthcare Workers- A case study

Abstract

Abstract

Introduction: Work-related stress among healthcare workers is a critical concern that impacts both employee well-being and patient care quality. This study aims to explore the specific stressors experienced by healthcare professionals in Johannesburg, South Africa, and examine how organizational resources influence these experiences.

Methods: A qualitative research design will be employed, utilizing semi-structured interviews with healthcare workers from both public and private sectors in Johannesburg. Participants will be selected through purposive sampling to ensure a diverse representation of experiences. Data will be analysed using thematic analysis to identify key stressors and the role of organizational resources.

Results: It is anticipated that the study will reveal distinct stressors associated with each sector, including heavy workloads, emotional demands, and inadequate support systems. The findings will likely highlight the significance of organizational factors, such as staffing levels, access to mental health resources, and workplace culture, in shaping healthcare workers' experiences of stress.

Discussion: The results will contribute to a deeper understanding of the unique challenges faced by healthcare professionals in South Africa, emphasizing the need for tailored interventions to address work-related stress. By identifying specific stressors and the effects of organizational resources, the study aims to inform the development of strategies that promote mental well-being among healthcare workers, thereby enhancing job satisfaction and patient care quality.

Conclusion: This research will provide valuable insights into the experiences of healthcare workers in Johannesburg, paving the way for evidence-based interventions and policies that prioritize the mental health and resilience of the workforce. Ultimately, addressing work-related stress is essential for fostering a sustainable and effective healthcare system in South Africa and improving health outcomes for patients.